FAQ's

<ol style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; color: rgb(82, 82, 82); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 14px;" type="1"> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">What information do I need to provide while booking?&nbsp;</b><br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You are required to provide the following information in full: <ul class="dailyul" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"> <li style="box-sizing: border-box; padding: 2px; font-size: 16px; list-style: initial;"> Name</li> <li style="box-sizing: border-box; padding: 2px; font-size: 16px; list-style: initial;"> Mobile Number</li> <li style="box-sizing: border-box; padding: 2px; font-size: 16px; list-style: initial;"> Email Id</li> <li style="box-sizing: border-box; padding: 2px; font-size: 16px; list-style: initial;"> Id Card</li> </ul> </li> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">Can I book the whole bus/coach with you?</b>&nbsp;<br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Yes! We generally offer buses or coaches for bookings. Please contact our Head Office.<br style="box-sizing: border-box;" /> &nbsp;</li> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">Do I need to register to book online (eticket)?</b>&nbsp;<br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Yes. Customers need to register.&nbsp;<br style="box-sizing: border-box;" /> &nbsp;</li> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">Amount debited but ticket is not confirmed (failed transaction), what should I do?</b><br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Please send e-mail to&nbsp;<a href="mailto:citytravels1984@yahoo.in" style="box-sizing: border-box; background: transparent; color: rgb(66, 139, 202); text-decoration: none; transition: 300ms;">citytravelss1984@gmail.com</a>&nbsp;mentioning e-ticket<br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;reference number or userid registered with City Travels and date of transaction.&nbsp;<br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b style="box-sizing: border-box;">Contact No :</b>0422-2235615 (24x7).<br style="box-sizing: border-box;" /> &nbsp;</li> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">Is it mandatory to carry ID proof for e-ticket?</b><br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Yes, It is a must to carry photo ID proof and produce it at the time of boarding.&nbsp;<br style="box-sizing: border-box;" /> &nbsp;</li> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">I have booked e-ticket in my name can someone else travel in the ticket?</b>&nbsp;<br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; No, It is not allowed.<br style="box-sizing: border-box;" /> &nbsp;</li> <li style="box-sizing: border-box; padding: 2px; font-size: 12px;"> <b style="box-sizing: border-box;">What is the age criteria for child fare?</b>&nbsp;<br style="box-sizing: border-box;" /> <br style="box-sizing: border-box;" /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Children up to age of 3 years (&lt;= 3 years) are allowed to travel free. Children above 3 years<br style="box-sizing: border-box;" /> &nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;(&gt;3 years) Adult fare will be charged.&nbsp;</li> </ol>